FAQs

Adaptors may be requested from Reception against a charge, and are subject to availability. 3-pin plugs and electrical points are standard within the Hotel.
All rooms are non-smoking, however, smoking is permitted in designated outdoor areas, balconies and during al-fresco dining.
Baby cots are available free of charge and may be pre-booked (subject to availability) by contacting our Reservations team.
Irons and ironing boards are available free of charge and may be requested (subject to availability) by contacting our Front Office team.
Yes, tea and coffee making facilities are available in the apartments and against a charge in the Hotel rooms.
Yes, room service is available.
Yes, Housekeeping service is offered daily.
Free WiFi is available in all rooms and public areas.
Buffet Breakfast is served between 08:00 hrs and 10:00 hrs at The Creek Restaurant located on Level Zero.
A bank is available a short walking distance from the Hotel.
You will find a hair dryer in each room of the hotel.
Yes, all kitchenettes within the apartments are fully stocked including an electric hob, electric oven / microwave, extractor and various kitchen utensils. Should you require additional utensils kindly get in touch with our Front Office team.
Yes, you are welcome to use the swimming pool and dining facilities.
The Hotel Rooms and Apartments are all pet friendly. * Pets are to be pre-booked at booking stage and the Front Office Team are to be advised upon Check In. A charge is applicable together with a deposit of 100 Euro. * Should extensive cleaning be necessary beyond the normal cleaning then an additional fee will apply. * Pets must not be left unattended in the hotel room. * Pets must be on a controllable leash at all times when in the hotel but outside of the room. * Guests should be responsible for cleaning after their pets in rooms and when they are around the hotel. * In general, any noise that distracts other guests is not accepted such as continuous barking. * Housekeeping Services can only take place once the pet is not in the room.
The Gzira Health Centre is within 5 minutes walking distance.
A Doctor is available on call, you may contact the Front Office team for further information.
The Hotel is approx 10 km away to the Malta International Airport.
The Hotel offers an Airport Transfer service which may be booked through our Front Office team. Kindly e-mail us at reservations@kennedynova.com.
You may take the Bus X2 directly to Malta International Airport from the Ponsonby Stop in Gzira. The stop is a few minute’s walk from the Hotel Kennedy Nova on the opposite side of the road.
Yes, our Front Office team will assist with any excursions/tours and car-hire you require.
Yes, we do offer special packages for groups. Kindly contact our Sales Department on sales@kennedynova.com or call +356 2260 8811.